IBM said on Wednesday it has signed a 10-year technology services agreement with Emirates airline worth about $300 million (Dh1.1 billion) on Tuesday.
“It will provide IT infrastructure delivered as a service, allowing the airline to improve efficiency on its passenger support systems and functions,” IBM said in a statement.
The agreement provides fully managed services for the IBM mainframe and storage that will help Emirates encrypt data in near real-time. Additionally, the platform allows the airline to build new apps that will support the application programming interface (API) economy — a commercial exchange of business functions, capabilities, or competencies as services packaged in APIs.
Emirates also collaborated with IBM earlier this year to enhance its Passenger Service System (PSS). IBM technology and services will allow Emirates to redesign its business processes and streamline airport operations.
In October 2015, IBM signed a $700 million deal with Abu Dhabi’s Etihad Airways for a range of IT services and infrastructure.
By moving its IT Infrastructure delivery into a managed services model, the airline will benefit from improved business application performance, resilience, scalability, an agile service delivery model, and significant operational savings.
Emirates has run its ticketing and reservations system on the IBM mainframe for more than 30 years. IBM’s z Systems is the foundation for all of the airline’s mission critical data and transactions.
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