One of the greatest challenges your company will face this year is growing sales
and measuring the true ROI on sales' efforts. Spending smart money on
sales is an important key to sustained company growth.
In my work with companies to overcome their challenges to growth, I
find the one area they struggle with the most is getting a handle on
their sales. Until you understand how you generate sales, you can't plan
and grow your company effectively.
In order to grow your sales this year, there are some key areas you must address:
1--Gathering the Right Intelligence
Building
an effective sales process requires gathering the right information on
your prospects. This can be a challenge if you are a startup and you
have a small sales team. To be productive the right prospecting tools
are worth the investment.
Consider a platform like www.salesloft.com or www.salesgenie.com.
These prospecting tools automate list building through the power of
social networks and other third party sources and they can sync contact
information directly to your CRM enhancing your overall sales success.
2--Taking Advantage of Automation
Once the
sales process is in full swing, rely on marketing automation tools that
both reach out to your customers on a regular basis and remind your
sales staff when it's time to follow-up. Rule of thumb is that it takes 7
times for a customer to remember you or your company, and more than 17
times to decide they want to make a purchase.
3--Scaling When It Counts
When it's time to
scale up, it may not make sense to hire multiple full-time sales staff.
You may only need to supplement your team for a specific campaign or new
product push.
These firm scan quickly ramp up and begin qualifying leads, nurturing
prospects, or taking complete end-to-end control of the sales process.
The great part is they use a performance-based model that calculates
fees based on results.
4--Providing Visibility
The sales funnel is
crucial component to cash flow and the future of your business. Once you
add more individuals in your sales team, you need a way to easily
manage the sales process.
www.pipiedive.com and www.zoho.com
are cloud based platforms that provide anyone on your team with the
insight they need to help close the next deal. These platforms provide
an easy way to track a large pool of leads and prospects as well as the
short-listed pool of likely customers in order to effectively monitor
and understand potential business.
5--Improving Effectiveness
Once your sales
team does pick up the phone, how effective are they in moving a customer
along the sales process? Telephony technology has improved at the small
and medium business level, providing enterprise level integrations that
were previously only available to larger companies.
Written by Eric Holtzclaw
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